Customer Feedback | SPCA Fiji

top of page

Adopt

Donate

Phone: 3301266 or 9980023

After hours emergency support text 9922634 [see below for times]

What we do
Get Involved!
Home Care & First Aid
Blog
More...

Use tab to navigate through the menu items.

Help us get it right!

Did you enjoy your visit to the SPCA?

Was it a terrible experience?

Did someone make you smile?

Did you get the assistance your pet needed?

What can we do better?

Share your experience at SPCA below to help us improve our services or just if you want to give us a pat on the back!

If you wish to make a formal complaint (or commendation), please download and submit the Feedback Form via email.

Feedback form

Share your experience with us

Which SPCA service area did you use?

Vet consult/surgery

Phone/reception service working hours

Surrender/rescue

Emergency line

Other

When did you visit/interact with us?

Please rate your overall satisfaction with our serviceVery dissatisfiedA bit dissatisfiedPretty satisfiedSatisfiedVery satisfiedPlease rate your overall satisfaction with our service

Where do we need to improve?

What can we do to improve?

Your email address

First Name

Last Name

Phone

SPCA Office is open Mon-Sat: 8am - 4.30pm

The office is closed on Sunday except for appointments pre-arranged for adoptions and emergency visits.

Veterinary consultations and surgery are by appointment and we appreciate no walk-ins unless an absolute emergency. Non-emergency walk-ins may require a long wait time and incur a walk-in fee.

Phone: 3301266 (ext 0) Mobile: 9980023.

If you do not reach someone, then send a text message, which allows front office staff to field calls as efficiently as possible.

For after hours emergencies only, send a TEXT to 9922634

After hours means: Mon-Sat from 6pm to 10pm and on Sundays from 8am to 10pm. This phone is not monitored outside these hours.

While we try to maintain strict office hours unforeseen circumstances sometimes dictate earlier or later opening and closing - please always check our social media for updates.

155 Foster Road, Walu Bay Suva City Fiji

bottom of page